Cancellation Policy

When you use our websites (www.tiberlimo.comwww.tiberlimo.jp), property of Italy Express  Travel Società Cooperativa a R.L. (Largo Nino Franchellucci, 61, 00155, Rome – Italy), contact  us or use the private services we offer, you accept all the conditions included in this legal  notification. 

Every user is supposed to have read this document when visiting our Websites, contacting us  or making a reservation and therefore have accepted all conditions. 

The provisions contained in this agreement are governed by the Laws of Italy. of Italy Express  Travel Società Cooperativa a R.L. (Largo Nino Franchellucci, 61, 00155, Rome – Italy) and all  users hereby agree that any dispute that may arise shall be expressly subject to Italian courts  and tribunals, thereby renouncing any other jurisdiction that may be applicable. 

Cancellation policy 

Italy Express Travel Società Cooperativa a R.L. requires a 20% advanced payment to book. 

We’ll refund you 100% of payment if you cancel a service you have booked at least 48 hours  before the beginning of the service. 

In case there are extreme events, independent of your will, so that you cannot use one of the  services you have booked, we’ll refund you 100% of the payment you made. For example in  case of flight cancellation or plane landing at a different airport because of weather  conditions, cruise ship that cannot dock because of rough sea, sudden strikes, just to name a  few events. Obviously we are flexible and will simply reschedule the service you have booked  if you are arriving with a different flight, for example. 

Italy Express Travel Società Cooperativa a R.L. 

Address: Largo Nino Franchellucci, 61, 00155, Rome 

VAT no: IT16677441004 

Telephone: +39 06 6390108 (office) 

Telephone: +39 380 466 2725 24 hours a day. 

Emergency calls (only for clients who have booked a service) 

Websites

English 

www.tiberlimo.com 

E-mail: [email protected] 

Japanese 

www.tiberlimo.jp 

E-mail: [email protected]